Frequently Asked Questions

Below is a collection of our frequently asked questions. If your questions are not answered here please do not hesitate to contact us and we will respond you within 24hrs.

  • What happens when there is no power?
    FogSecure has an in-built battery that acts as stand-by incase of power failure. The battery lasts for up to 3hrs before eventually shutting down. However, the inbuilt electronics runs for additional 24hrs providing event logs
  • Could an intruder disable the system, so preventing it from operating?
    This is extremely unlikely as the speed at which the fog is ejected (ejected over 6 metres in the first 2 seconds) making it impossible for an intruder to approach the system. Also,.i) Typically, FogSecure is wall mounted, at least 2 metres from the ground, making it very difficult for the intruder to reach.ii) Due to its robust construction (FogSecure weighs over 28 Kg) removal would be very difficult — in any event, it is securely attached to its mounting bracket and cannot be removed without specialist tools.iii) FogSecure can be configured so as to activate upon the removal of a voltage condition from its input terminals. Then, if an intruder was to attempt sabotaging FogSecure power supply, FogSecure would activate anyway.iv) FogSecure has built-in "tamper protection" circuits to detect any form of system tampering or interruptions to power supply.v) Due to the high pressure of the fog ejection, covering or blocking the ejection nozzle would be extremely difficult, if not impossible. During fog ejection, the nozzle also becomes very hot, making it all the more difficult.vi) By the time an intruder understands what is happening it would be too late, because the FogSecure would have done its job and completely filled the area with fog.So, basically, once the FogSecure has been activated it is almost impossible to prevent it ejecting its fog, as intended.
  • How does FogSecure fogging system work?
    When FogSecure is activated (either manually or through an alarm device) a special, patented, liquid formula is heated and ejected under high pressure. As it ejects it instantly vaporises into a thick, dense "fog" which quickly expands to fill the area being protected.
    Is the ejected fog safe?
    Yes, it is perfectly safe. The ejected fog is almost the same as that used in the entertainment industry, only of a higher density and produced far more quickly. It has no effect on health, and is safe to use in any environment.
    What happens if FogSecure is unable to operate, for some reason?
    FogSecure maintains a comprehensive communications interface with the intruder alarm system. Immediate notification can be given to this system, together with indications on the FogSecure front panel, of any problems with the FogSecure system (e.g. fluid level low, low temperature, internal failure, etc.). Note that, when in "Guard" mode, these indications are inhibited from the FogSecure's front panel display so that an intruder will not be aware that there may be a problem.
    How often does FogSecure Cylinder Pack need replacing?
    A full FogSecure HY-3 Cylinder Pack can generate a minimum of 50 seconds worth of high density fog (reduces eye to object visibility down to 25cm) at a rate of 28 cubic metres a second with a maximum single activation time of 18 seconds. FogSecure is hence set according to the size of room being protected i.e., a 56 cubic metre room would be pre-set for a 2 second (56 ÷ 28 = 2) burst or a 504 cubic metre room for the maximum 18 second (504 ÷ 28 = 18) burst.One HY-3 is therefore capable of anything between 3 and 25 activations before requiring replacement. An exchange refill service is provided by your local FogSecure dealer (else contact our Lagos office).Furthermore, the FogSecure Cylinder Pack is clean filled and hermetically sealed. The fluid is thus retained in an oxygen free, pressurised, pH stabilised, de-ionised environment so it does not degenerate. This ensures a particularly lengthy and maintenance free operational life i.e., once fitted, it only needs to be replaced every 4 years unless depleted in the meantime.
    Can FogSecure work independently?
    Yes, FogSecure can be easily configured to work as a "stand alone" system, as well as working in conjunction with other standard intruder alarm system.
    Can FogSecure be used for daytime robbery and night-time burglary protection?
    Yes, FogSecure can easily be configured to operate for daytime robbery use only, night–time burglary use only, or both options together if required.
    Why install FogSecure if I already have an alarm device?
    Sheer logistics means that Nigerian security services might not respond to your emergency call immediately . During this "window of opportunity" an armed robber is able to operate virtually unhindered, unless there is some means of preventing this. FogSecure security system creates a visually and audibly impenetrable "environment" the instant an intruder is detected so the intruder is unable to proceed as – "what can't be seen can't be stolen!"
    Do you provide installation and support?
    We provide remote and on-site support to our customers all over Nigeria. To request for support email us support@fogsecure.com.ng.


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